Policies

Returns & Refunds

Draft, last updated November 2026. To be reviewed by the business owner and qualified counsel before launch.

Our promise

If something isn't right with your order, tell us and we'll work to make it right.

Contact us within a reasonable period of delivery with your order number and a photo, and we'll arrange a replacement or refund.

Because coffee is a consumable food product, opened bags generally can't be returned. Final terms will be confirmed before launch.

Questions? Reach us through our Contact page.